Terms and Conditions

This agreement is a binding contract between you, referred to as the “User” or “you,” and Glowigs, collectively identified as “Glowigs,” “we,” “our,” and “us.”

If you do not agree to all the provisions of this agreement, you are not permitted to use the Services. In the event of any conflict or inconsistency between these Terms and Conditions and any other provisions, terms, or agreements between Glowigs and you, the terms stated in these Terms of Use will prevail. If you have any questions regarding the content of this agreement, please feel free to contact us.

Therefore, your use of www.glowigs.com is governed by the following terms and conditions. Glowigs retains the right to modify the Terms and Conditions without notice to the user.

Intellectual Property

The Site, unless indicated otherwise, is the property of Glowigs and features source code, functionality, databases, software, website designs, text, audio, video, graphics, and photographs (collectively referred to as the “Content”). The Marks, including trademarks, service marks, and logos contained on the Site, are owned or controlled by us or licensed to us. The Content and the Marks are safeguarded by various intellectual property rights and unfair competition laws of the United States, international copyright laws, and international gatherings. The Content and the Marks are presented on the Site “AS IS” for your personal use and information solely. Unless expressly permitted in these Terms of Use, no part of the Site, Content, or Marks may be copied, aggregated, reproduced, encoded, republished, posted, uploaded, publicly displayed, translated, transmitted, sold, distributed, licensed, or exploited in any other commercial manner without our prior written consent.

If you are authorized to use the Site, you may access and use the site through a limited license and download or print the content that you have properly assessed for personal, non-commercial use only. All rights related to the Site, the Content, and the Marks are reserved except those that have been expressly granted to you.

User Representative

By accessing and using the Site, you guarantee and affirm that: (1) you possess the legal capacity and agree to abide by these Terms of Use; (2) you are of legal age in your jurisdiction of residence; (3) you will not use automated or non-human means, such as bots or scripts, to access the Site; (4) you will not utilize the Site for any illegal or unauthorized purposes; and (5) your use of the Site will not contravene any applicable laws or regulations.

If you provide any information that is untrue, inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate your account and deny your access to the Site, either temporarily or permanently, without any obligation to you.

Product

We strive to present the colors, features, specifications, and details of the products available on the Site as accurately as possible. However, we cannot guarantee the absolute accuracy, completeness, reliability, currency, or error-free nature of the colors, features, specifications, and details of the products. Additionally, please note that the electronic display you use may not accurately reflect the actual colors and details of the products. Availability of all products is subject to change, and we cannot guarantee that items will always be in stock. We reserve the right to discontinue any products at any time for any reason without prior notice. Prices for all products are also subject to change.

Expedited Delivery Terms

Typically, rush production services enable customers to receive hairpieces more quickly than usual under standard circumstances. We generally recommend a timeframe of 3–6 weeks for this service. However, we do not assure an exact or specific date for delivery. Since all hairpieces are customized based on individual preferences, there is no fixed time duration that can be guaranteed. By opting for rush delivery, customers receive faster production than standard delivery. Please note that NO REFUNDS will be given for rush fees arising from delayed delivery. That being said, in exceptional cases where production significantly exceeds the rush time schedule, Glowigs.com may at its discretion credit the rush fee to the customer’s account.

Exclusion of Liability for External Links

The Website may contain links to external Internet sites. Glowigs explicitly declares that it has no control over the design or content of the linked pages and expressly dissociates itself from all contents of third-party linked pages. Glowigs accepts no liability for the use or content of Internet sites that link to or are linked from this site. Please note that our privacy and cookie notices do not apply to any collection and processing of your personal data on or through such external sites.

Prohibited Uses

Besides the other restrictions set forth in the Terms of Service, you are strictly prohibited from using the site or its content: (a) for any unlawful purpose; (b) to induce others to perform or participate in any unlawful activities; (c) to contravene any international, federal, provincial, or state guidelines, rules, regulations, or local ordinances; (d) to infringe on our intellectual property rights or the intellectual property rights of others; (e) to engage in gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability-based harassment, abuse, insults, harm, defamation, slander, disparagement, intimidation, or discrimination; (f) to submit untruthful or misleading information; (g) to upload or transmit viruses or any other malicious code that may interfere with the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for immoral or obscene purposes; or (k) to disrupt or bypass the security features of the Service or any related website, other websites, or the Internet. We maintain the right to terminate your access to the Service or any related website for violating any of the prohibited uses.

Term and Termination

These Terms of Use will remain in full force and effect throughout your use of the Site. Without limiting any other provision stated herein, we reserve the right to deny access to and use of the Site and Marketplace Offerings (including blocking specific IP addresses) to any individual for any reason in our sole discretion and without prior notice or liability. Or for no reason. This includes, without limitation, any breach of any representation, warranty, or covenant set forth in these Terms of Use, or any breach of any applicable law or regulation. We reserve the right to terminate your use or participation in the Site and Marketplace Offerings or to remove any content or information you posted at any time, without notice, in our sole discretion.

If we terminate or suspend your account for any reason, you are prohibited from re-registering and creating a new account under your own name, a fictitious name, or the name of any third party, whether or not you are acting on behalf of such third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation civil, criminal, and injunctive remedies.

User Data

We shall uphold specific data that you send to the Site to oversee the Site’s performance and data pertaining to your use of the Site. We conduct regular backups of data, but you carry complete responsibility for all information transmitted by you or associated with any actions performed by you on the Site. By agreeing to this, you waive any right to hold us liable for any loss or corruption of said data and relinquish any right of action against us arising from such an event.

Changes

In the event that Glowigs chooses to modify these general terms and conditions, the revised terms and conditions will be published on the Website. We recommend that you periodically review any changes. Rest assured, any alterations will not impact existing contracts.