Privacy Policy

At Glowigs.com, ensuring the security and privacy of our users is our top priority. Our Privacy Policy aims to provide you with a clear understanding of how we gather, utilize, and protect the information you provide us. It is designed to assist you in making well-informed decisions when using our services.

In the context of this agreement, the term “Site” refers to the official website of Glowigs, which can be accessed at [https://glowigs.com/]. The term “Service” pertains to the services offered by Glowigs through the Site, enabling users to purchase hair replacement systems at wholesale prices.

In this document, the pronouns “we,” “us,” and “our” are used to refer to Glowigs. The term “you” refers to individuals who are users of our site or service.

By accessing our Site or Service, you acknowledge your acceptance of our Privacy Policy and Terms of Use (available here: https://www.glowigs.com/privacy-policy/). Furthermore, you consent to the collection, storage, usage, and disclosure of your Personal Information as described within this Privacy Policy.

Information We Collect

At Glowigs.com, we gather personal information to provide and enhance our products and services continually.

Here are the types of personal information we collect:

Information You Provide: We receive and store any details you provide in relation to Glowigs Services. While you can choose not to share certain information, however, this may result in you being unable to avail of some of our Glowigs Services.

Automatic Information: We automatically gather and retain specific categories of data about your usage of Glowigs Services, including how you interact with the available content and services. Similar to many websites, we use “cookies” and other unique identifiers to collect some information when your device or web browser accesses Glowigs Services or other content provided by us or on our behalf on other platforms.

Information from Third-Party Sources: We occasionally obtain information about you from other sources, such as updated address and delivery information from our delivery partners, which we use to rectify and improve our records while delivering your future purchases.

The Purposes We Does Use Your Personal Information

We utilize your personal information to provide, improve, and develop our products and services for our clients. These include:

Ordering and delivering of products and services. We use your personal information to manage orders, process payments, deliver services and products, and notify you regarding orders, products, services, and promotional offers.

Provisioning, troubleshooting, and enhancing Glowigs Services. At times, we may use your personal information to provide features, analyze performance, rectify errors, and improve the functionality and effectiveness of Glowigs Services.

Tailoring and Recommendations. We use your personal information to customize your experience by identifying your preferences, suggesting features, products, and services that might be of interest to you, and personalizing your interaction with Glowigs Services.

Adhering to legal obligations. In certain circumstances, we collect and utilize your personal information to comply with laws. For example, to verify the identity of sellers, we collect information about the location of the establishment and bank account information.

Communication with you. We use your personal information to reach out to you regarding Glowigs Services through various channels (e.g., chat, email, phone).

Prevention of fraud and credit risks. We employ personal information to prevent and detect fraud and abuse, ensuring the security of our clients, Glowigs, and others. We might use scoring techniques to evaluate and regulate credit risks.

Does Glowigs Share Your Personal Information?

The information of our clients is a crucial aspect of our business, and we do not engage in selling our client’s personal information to third parties.

Third-Party Service Providers: We partner with other companies and individuals to perform tasks on our behalf. These include the fulfillment of orders for services or products, delivery of packages, sending postal mail and email, analyzing data, providing marketing assistance, displaying search results and links (including paid listings and links), and providing customer service. Third-party service providers have access to essential personal information necessary to execute their functions, but cannot use it for other purposes.

Protection of Glowigs and Others: We release accounts and other personal information when doing so is appropriate to comply with the law or safeguard the rights, property, or safety of Glowigs, our users, or others. This includes sharing information with other companies and organizations to reduce credit risk and prevent fraud.

Except for the above, you will receive notification when personal information concerning you may be shared with third parties, and you will have the opportunity to decline the sharing of such information.

How We Protect Information?

We have implemented security measures to safeguard your information against unauthorized access. These measures include the use of encryption, firewalls, and secure socket layer technology to protect your information from potential security breaches. However, it is important to note that while we take these precautions, we cannot guarantee that your information will never be accessed, disclosed, altered, or destroyed due to breaches in our firewalls or secure server software. By using our service, you acknowledge that you understand and accept these risks.

Your Right to USE Personal Information

At any time, you have the right to request that we cease contacting you for marketing purposes. If you receive promotional communication from us and wish to opt out of receiving further such communications, you can do so by simply replying to the email with the message ‘Opt-out’.

Change Our Private Policy

The company retains the right to make amendments to this policy at any time. If there are any significant changes to our Privacy Policy, we will inform you by sending a notification to the primary email address that you have provided or by posting a noticeable update on our website. Non-material changes or clarifications will be effective immediately. It is recommended that you check our Site and this privacy page periodically for any recent updates.

Contact Us

If you have any inquiries concerning this Privacy Policy or the practices carried out on this site, please do not hesitate to contact us using the provided information below.

Email: [email protected]